Open Hours: Mon - Sun 8.00 am - 11.00 pm
Open Hours: Mon - Sun 8.00 am - 11.00 pm
Welcome to KeyPing.Pro. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp-based valet service tool, website, and related services (collectively, the "Services").
By accessing or using KeyPing.Pro, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.
KeyPing.Pro is a zero-download, privacy-first valet system on WhatsApp that replaces paper tickets with private digital tokens. There is no guest sign-in, no app download, and no storage of guest data or phone numbers. Our primary clients are event organizers, venues, and hospitality businesses.
We keep the information we collect to a minimum. Guests do not sign in or create accounts. Information is provided only when venues and event organizers register, or when someone contacts us:
For venue and event-organizer clients only: contact name, business email, and company name. Guests are not required to create an account.
Vehicle details shared during valet check-in are used only to match the private digital token to the correct car during the event.
Messages sent via WhatsApp or our support channels to request a car. Guest phone numbers and message data are not stored by KeyPing.Pro.
KeyPing.Pro does not process payments, tips, or pre-payments, and does not collect any card or payment details.
When you interact with our Services, we may automatically collect:
We use collected data solely for legitimate purposes in delivering and improving our Services:
Processing valet requests, issuing private digital tokens, and notifying guests via WhatsApp when their car is ready at the porch.
Analyzing aggregated, anonymized departure patterns and peak usage times to help venues reduce waiting at events.
Aggregated and anonymized data may be used to improve our Gemini-powered event parking strategy tool.
Issuing invoices to venue and event operator clients for the service. No guest payments or tips are processed.
Maintaining digital time-stamped records of vehicle handling for client liability protection and dispute resolution.
Sending service updates, security alerts, and (where opted-in) product news and feature announcements.
We implement industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or disclosure:
Despite our efforts, no transmission over the internet is 100% secure. We encourage you to use strong passwords and to contact us immediately if you suspect unauthorized account activity.
We retain personal data only as long as necessary for the purposes described in this policy or as required by law.
| Data Type | Retention Period |
|---|---|
| Guest phone numbers and valet token data | Not stored |
| Client account & invoicing information | Duration of contract + 5 years |
| Analytics & aggregated usage data | Indefinitely (anonymized) |
Upon expiry, data is securely deleted or irreversibly anonymized.
Depending on your jurisdiction, you may have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Correct inaccurate or incomplete personal information.
Request deletion of your data where it is no longer required.
Object to processing based on legitimate interests or for direct marketing.
Receive your data in a structured, machine-readable format.
Request that we limit processing while a dispute or review is pending.
To exercise any of these rights, please email us at privacy@keyping.pro. We will respond within 30 days. Note: some rights may be limited where we process data on behalf of our clients (as a data processor); in such cases, we will direct your request to the relevant event organizer.
KeyPing.Pro integrates with the following categories of third-party services. Each has its own privacy policy governing data they collect:
Links to our website may include third-party sites. We are not responsible for the privacy practices of those external sites.
KeyPing.Pro is a professional B2B platform designed for adults and businesses. Our Services are not directed at children under the age of 16. We do not knowingly collect personal data from minors.
If you believe a child has submitted information through our platform without parental consent, please contact us immediately at privacy@keyping.pro and we will promptly delete such data.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
Your continued use of KeyPing.Pro after changes take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:
